Our Cancellation Policy

We understand that unexpected changes can occur, and we strive to offer a fair cancellation policy while ensuring smooth operations for all our guests. Please review our policy before booking:

  • Free Cancellation: If you cancel your reservation 7 days or more before your scheduled check-in date, you will receive a full refund of your booking amount.

  • Partial Refund: Cancellations made between 3 to 6 days before check-in will qualify for a 50% refund of the total booking amount.

  • No Refund: If you cancel less than 3 days before check-in or fail to show up, we will be unable to offer a refund as it may not be possible to rebook the room at such short notice.

Additional Notes:

  • If you need to modify your booking dates, please contact us as soon as possible, and we will do our best to accommodate your request based on availability.

  • Refunds will be processed within 5-7 business days to the original payment method.

  • In case of emergencies or unforeseen circumstances, we encourage guests to reach out to discuss possible options.

We appreciate your understanding and look forward to making your stay at The Sam’s Place a memorable one!

Get In Touch

About Sams Place

Sam’s Place Haida Gwaii offers a welcoming stay in a prime downtown location with luxurious amenities and West Coast charm. Experience the region’s rich culture through our beautifully crafted masks and unique offerings.

Contact Us

Phone

Address

1586 Main St. Masset Haida Gwaii, BC

wpChatIcon
wpChatIcon